In the last week, we've been calling around and discovered that a few companies lost all their data because of a Ransomware attack. Be sure you have a full system backup to removable media, and why not call us on 01243 553251 for a free system health check?
Some Ways to Determine Spam
We have had a number of questions regarding how we determine if a message is spam. Obviously the spam filters we use filter out the vast majority of messages but occasionally one gets through.
The messages we are looking at today are called clickbait in that they are baiting you to click on their link. This list is not definitive but will give you a few non-technical pointers on how to determine if a genuine looking mail is spam.
From address - Completely ignore the "from address" - e-mail is insecure and it is possible to set your "from address" to anything you like. This is not a good indicator as to who it is from.
Subject line - Does this look like a valid "subject line?"
Body of message - Look for obvious typing errors and grammatical mistakes. Look for the correct logos for the business this is purporting to be from. Also, ask the question -- is this a mail that I am expecting? And finally check you have the Busted Networks support phone number in hand - 03302 230 492.
Then run your cursor over the links in the body but DO NOT CLICK ON THEM. When the cursor is run over the links (and there may be more than one) look at the tooltip that pops up. This is where it will take you if you click on it. You only need to look at the first part of the tooltip. It will start with http:// or https:// which you can ignore. The next part is the important part. For the Royal Mail example below you would expect this to take you to royalmail.com but this tooltip says sahilotel.org. This should immediately flag to you that this is spam.
And here is the NatWest clickbait spam identification email which we recently sent out on Facebook. You can see that running the cursor over the sign in and security link shows mramor-nn.ru. So this is definitely NOT going to take you to natwest.com and immediately raises the SPAM flag. Also anything ending in .ru is Russia, which is known for its dodgy and nefarious activity, and should be avoided, so that's another big red flag that this is Spam. However the rest of the message is well formed -- the right logos, and the grammar passes the test as does the spelling. Also, it is a very tempting message which is worded so that if you did or did not initiate the process, it still asks you to click on the link - very clever.
Take a look at the Busted Networks Facebook page as this is kept up to date with the current versions of clickbait as well as lots of other useful, non-technical, information. Please call Barbara at 01243 553251 if you have any general questions.