IT Networks Specialists in Hampshire and West Sussex
Tel: 01243 553251
Support: 03302 230 492
email: info@bustednetworks.com
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Recent Newletters:

computer-protection

Spam/Phishing

It has been another good month for the spammers with their direction changing from the banks to eFax and Voicemail scams. These usually take the form of 'eFax message from "unknown" - 3 pages' with an invite to click on a link or 'Voice Message Attached from 01258319722 - name unavailable' again with a link to conveniently click on. As always, don't click on any links on any e-mails that you are not expecting, and links in emails that you are expecting, treat with a due amount of caution as well. For an up to date list of these spams/phishing, take a look at our Facebook page as we update this as we get to know new targets. You may want to take a look at the Sussex Police's Little book of Big Scams just to keep you up to date with current thinking. https://sussex.police.uk/media/1162/1-lbbs.pdf

General IT pricing
In general, IT prices have been rising for hardware and software since Brexit and this seems driven because most IT is traded in $. We have seen considerable recent price rises for products across the board from all suppliers.

Backups
As summer approaches, when hopefully it will be quieter for 6 weeks, it is a good time to review your backup strategy. It is worth attempting a trial restore on your data just to be 100% sure that you can get data back in an emergency – you would be amazed at how many businesses think that they have backed up their data only to find that the backups are empty when they come to use them!

General Data Protection Regulation (GDPR)
This is something that you are going to be hearing a great deal about over the coming weeks and months. The outline can be found on the Information Commissioner's Office website, https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/ . This is not something that your business is going to be able to ignore as the fines for loss of data can be considerable. Small businesses need to understand what data they hold and how they process it. A comprehensive approach needs to be adopted but, as a simple example, we find that most portable devices that leave the office have identifiable data on them. As a minimum, all portable devices, like laptops and phones, should have their hard drives encrypted, so that if they get stolen the data is not available.

Useful Windows Key combinations
If you want to minimise all the open windows so that you can see the desktop again, try Windows Key + D.
If you want to open Windows Explorer quickly, try Windows Key + E.
If you want to permanently delete something (i.e. a file or a folder) without sending it to the recycle bin, use SHIFT + DEL which will permanently delete it.

Updates and Anti Virus
The scare at the end of last month when Ransomware raised its ugly head again by encrypting hard drives, was caused in part by system admins not keeping the systems up to date. Take a few minutes out to ensure that your Windows System is up to date, along with Microsoft Office. And finally, check that your Anti Virus is up to date and working. Ensuring that you have these in place will go a long way to making sure that you stay safe.

Slow PC
As your new PC ages it seems to get slower and slower to the point where some get so frustrated they buy a new one. In most cases these slow PCs can have a new lease of life brought to them with a little bit of maintenance. It is worth clearing out all old temporary files, removing all unnecessary items that start up when the PC starts, taking a look at the scheduled tasks which kick off during the day, ensuring only necessary services are running, uninstalling any programs that are no longer required, removing any unneeded helpers in the browser and removing any old printers. Or, if it is too much to be bothered with, give Busted a call.

Signature Blocks and Disclaimers
You've seen the sign off at the bottom of business emails and you may be wondering how those are set up. There is a legal requirement to have these on business emails and this gives you a taster of the requirement. https://blog.exclaimer.com/email-disclaimer-laws-in-the-united-kingdom/ . If you use Outlook, this can be set up in there and is added when a new mail is created, but this method requires that everyone's Outlook needs to be set up individually. Also you would need to set it up for all phones as these devices may be used to send mails. There are low cost automated products which add the disclaimer to all mails, and this is managed centrally. They do not require any user involvement ensuring that the business is legal at all times. In addition, many customers use these emails to display banners to promote business or just the Happy Xmas messages. The banners can include hot spots and web links.

Call Busted Networks on 01243 553251 if you'd like any more information on our newsletter or require IT support.


Tel: 01243 553251 - Support: 03302 230 492 or Email us HERE